We now offer shipping with various couriers as well as Canada Post as we navigate the changing postal landscape to provide the most convenient options for our customers. Please note all B2B orders submitted from Dec 24-Jan 2 will be processed the week of January 6th. Happy Holidays!
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Privacy Policy

Last Updated: January 12, 2021

At Young & MacKenzie, we respect your privacy and take great care to safeguard all of your personal information in our possession.

In this policy, we may use "we," "our," "us" and "Company" to refer to Young & MacKenzie (the "Company").

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.yandm.ca (the "Site"). By using the Site or otherwise engaging with Company, you accept the practices described below.

This Privacy Policy is incorporated as part of Company's Terms and Conditions.

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org/.
  • Log Files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags and Pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we use the term Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to communicate with you, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You are able to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not release, rent or sell member-identifying information to third parties.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications, we believe may be of interest to you.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

LINKS TO EXTERNAL SITES

We link to external sites as a service to our members and visitors. As these sites are not under our control we can't be responsible for the content, privacy practices or security measures of these linked sites. Nor does the provision of a link constitute our endorsement of the information, products or services contained on the external site.

COMMENTS AND FEEDBACK

Any comments or feedback you voluntarily provide to us will be deemed as non-confidential unless specifically stipulated that it should be confidential.

CHANGES TO OUR PRIVACY POLICY

Company reserves the right to change this Privacy Policy at any time and solely at Company's discretion by posting the revised version of this Privacy Policy on the Site and indicating the effective date of the Policy. It's your responsibility to check this Privacy Policy regularly. Your continued use of our website or otherwise engaging with us after changes have been made, signifies that you accept the changes, whether or not you have reviewed them.

CONTACT US

If you have any questions or concerns regarding how Company manages, accesses or uses your personal information, please write us at 48 Fieldway Road, Etobicoke, ON M8Z 3L2, Canada, e-mail us at help@yandm.ca, or call (416) 626-1919.